Support

Contact support

Send a support request to our team. A valid license key is required — this form is for self-hosted operators with an active support plan.

We are a small team, so our support response times may vary. We monitor our inbox Monday-Friday during US Eastern business hours and will do our best to assist you as quickly as possible!

Don't have a support plan yet?

Support plans are available for self-hosted GlitchTip instances.

Using GlitchTip Cloud?

Support is built into the app. Sign in and use the in-app help.